Privacy Policy

Protecting your privacy is important to Matriarchy Hair SA. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or use our services.

Information We Collect

We collect several types of information when you use our Site or services:

• Personal Information: This includes information that can be used to identify you, such as your name, billing and shipping address, email address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for support.
• Usage Data: We collect information about how you use our Site and services, such as the pages you visit, the products you browse, and the time you spend on the Site. We collect this information using cookies and other tracking technologies.

How We Use Your Information

We use your personal information to:

• Process your orders and deliver your purchases
• Provide customer service and support
• Send you marketing communications, such as newsletters and promotions (with your consent)
• Analyze how you use our Site and services to improve them
• Prevent fraud and protect our business

Sharing Your Information

We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies. These third-party service providers are only authorized to use your personal information for the purpose of providing services to us.

We will not share your personal information with any third party for their own marketing purposes without your consent.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Rights

You have certain rights regarding your personal information:

• You can access your personal information
• You can request that we correct any inaccurate personal information
• You can request that we delete your personal information
• You can withdraw your consent to receive marketing communications from us

To exercise any of these rights, please contact us using the information below.

Cookies

We use cookies and other tracking technologies to collect and store information about how you use our Site. You can control the use of cookies by adjusting your browser settings. However, if you disable cookies, you may not be able to use all of the features of our Site.

Children’s Privacy

Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site. We encourage you to review this Privacy Policy periodically for the latest information.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@matriarchyhairsa.co.za
• Phone: +2772 033 5015 or +2782 485 9776

Design by Warten Weg

We acknowledge that Warten Weg designed our website.